Submit a ticketCall us

Bridging the ITSM Divide
Integrated help desk and remote support software for faster resolution

Join us on Wednesday, November 29, 2017 at 11 a.m. CT, as we discuss the benefits of effectively integrating your help desk software with remote support solutions to help increase the efficiency of IT administration, improve communication, and decrease mean time to resolution (MTTR) for IT issues of all sizes. This directly impacts end-user satisfaction and your business’ bottom line. Register Now.

Home > Success Center > Server & Application Monitor (SAM) > SAM 6.4 Administrator Guide > View monitored objects on maps using Network Atlas for SAM > Place nodes automatically on the Worldwide Map for SAM

Place nodes automatically on the Worldwide Map for SAM

If your devices contain information about their location in the OpenStreetMap format, they can be added into the Worldwide Map resource automatically.

You can specify the position for automatic geolocation with custom properties. See Place objects into the map using custom properties.

Objects with the same position appear as one location in the map.

To verify whether the automatic placement of objects is enabled:

  1. Log in to the Orion Web Console as an administrator.
  2. Click Settings > All Settings in the menu bar.
  3. In the Product Specific Settings, click Web Console Settings.
  4. Scroll down to Worldwide Map Settings and make sure Automatic Geolocation is selected.

    Locations will display in the Worldwide Map resource within an hour after you select this option.

  5. Click Submit to apply the current settings.

Automatic geolocation does not change locations for manually placed objects. If you move an automatically placed location, its position will not be updated if you change the values for longitude and latitude.

In what format should the location on a Cisco device be configured?

You can use any format the mapquest API is able to parse.

Format Example
city (AA5), state (AA3) city (AA5), state (AA3)
city, state, postalCode Lancaster, PA, 17601
postalCode 17601
street, city, state 300 Granite Run Dr, Lancaster, PA
street, city, state, postalCode 300 Granite Run Dr, Lancaster, PA, 17601
street, postalCode 300 Granite Run Dr, 17601
latLng 40.07546,-76.329999
 
Last modified

Tags

Classifications

Public