Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > Server & Application Monitor (SAM) > SAM 6.6.1 Administrator Guide > Web-based License Manager in SAM > Synchronize licenses in SAM

Synchronize licenses in SAM

Table of contents
No headers

This Orion Platform topic applies to the highlighted products:

DPAIMEOCETSIPAMLMNCMNPMNTASAMSRMUDTVMANVNQMWPM

When your Orion server has access to the Internet, the maintenance status of your licenses is synchronized with the Customer portal daily.

When you want to upgrade your Orion Platform product and your maintenance is expired, extend the maintenance, and then synchronize your license with the Customer Portal. When the license is synchronized, you can upgrade immediately, without having to wait for the next daily synchronization or without having to update the license key manually.

  1. Click Settings > All Settings > License Manager to start the License Manager.
  2. Click Synchronize.

The License Manager synchronizes with the Customer Portal and any updates in the Customer Portal are reflected in the web-based License Manager.

 
Last modified

Tags

Classifications

Public