Submit a ticketCall us

Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.

 

Home > Success Center > Server & Application Monitor (SAM) > SAM 6.4 Administrator Guide > Additional SAM technology requirements > SAM licensing model detailed

SAM licensing model detailed

Updated: 5-5-2017

The SolarWinds SAM license  is based on a number of items to monitor. Each license tier number provides the maximum limit of component monitors, nodes and volumes to manage and monitor. For SAM, the license is determined according to the number of component monitors, the most heavily used item in SAM monitoring.

  • Component Monitors: specialized monitors for collecting metrics for specific applications. Some examples include performance counter monitor, a service, a process monitor, a script, an SQL monitor that returns statistical info.
  • Node: any device that is being monitored including servers, VMs, hypervisor hosts, UPS, or printers.
  • Volume: any logical disk being monitored.

You can have as many application templates, assigned component monitors, and managed nodes as you need, as long as the number of assigned component monitors does not exceed the license count. If you have more assigned component monitors than allowed by your license, the monitors that exceed your license limit are not activated and display a status of "Not Licensed." You can either disable some assigned component monitors to reduce your total assigned monitor count, or contact SolarWinds about upgrading your SolarWinds SAM license.

SAM has the following available license tiers:

Available License Tiers Number of items to monitor

AL150

150
AL300 300
AL700 700
AL1100 1100
ALX Unlimited items to monitor with standard polling throughput.

License consumption

SolarWinds SAM licenses do not have to mirror the license count of any other installed SolarWinds product. For example, you can install SolarWinds SAM with a 150 component license on a SolarWinds NPM server with an unlimited node license.

The number of component licenses are consumed by a specific amount by component and feature:

  • Asset Inventory data collection: Asset Inventory data collection does not count against your SAM component monitor license.
  • Windows Scheduled Task Monitor: The WSTM consumes five (5) license units per node.
  • Agents: Agent software is free. You remain bound by the limits of the license you own regardless of how you poll information, either via an agent or another protocol.
  • AppInsight for SQL: 50 component monitors count against your licensed number of component monitors per SQL instance.
  • AppInsight for Exchange: 50 component monitors count against your licensed number of component monitors, per Exchange Server.
  • AppInsight for IIS:  30 component monitors count against your licensed number of component monitors per monitored IIS server

To verify the number of consumed and available component monitors in your license, access the SAM License Summary.

  1. Log on to the SolarWinds Web Console with an administrator account.
  2. Click Applications.
  3. Click SAM Settings.
  4. Click SAM License Summary.

As an alternative to the previous procedure, you can also click License Details in the Settings page to view the used and available component monitors.

Verify the amount of component monitors consumed per template

SolarWinds SAM licenses do not have to mirror the license count of any other installed SolarWinds product. For example, you can install SolarWinds SAM with a 150 component license on a SolarWinds NPM server with an unlimited node license.

Example: The Apache template has eight available licensed component monitors. If you have an AL150 license and assign all eight component monitors in this template to a node, the balance of your remaining licenses is 142 (150-8 = 142). If only five of the eight component monitors are assigned to a node, the balance of your remaining licenses is 145 (150-5=145).

To view the number of licensed component monitors per template in SAM, click Settings > All Settings > SAM Settings > Manage Templates. Review the Licensed Components column amount per template. Component monitors are consumed from the license only when the template is assigned to a node.

Manage and activate your SAM license

You will be prompted during installation to activate your SAM license. You need the license key located in the SolarWinds Customer Portal. For more information on licensing SAM, see the web-based License Manager information.

  • When using your Customer ID and password, you can use your individual profile information.
  • If you do not know your CustomerID and/or password, enter a ticket with Support.
  • To get your activation key, navigate to the Customer Portal and click License Management, then click the plus sign [+]. Make note of the key.

You can manage your SAM and additional licenses through the web-based License Manage in the Orion Web Console:

  1. Click Settings > All Settings.
  2. Click License Manager in the Details section.

    Sort the licenses by product name, product version, license type, or expiration date to quickly find a license. You can also Add a new license, Upgrade an evaluation or current license with a new tier license, and activate licenses on new servers. The License Manager on the Main Polling Engine controls all licenses for your SAM and Orion environment, including scalability engines and High Availability.

    If you license your product before you install it, click Add/Upgrade License, enter the details, and complete the activation to see the license in the License Manager.

 
Last modified
17:22, 9 Mar 2017

Tags

Classifications

Public