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SAM licensing model detailed

Updated: 3-29-2017

The SolarWinds SAM license you purchase is based on the number of allowed and  assigned component monitors. A component monitor provides a metric that you want to monitor in SolarWinds SAM. You can have as many application templates and assigned monitors as you need, as long as the number of assigned component monitors does not exceed the license count.

If you have more assigned component monitors than allowed by your license, the monitors that exceed your license limit are not activated, and their component statuses are changed to "Not Licensed." You can either disable some assigned component monitors to reduce your total assigned monitor count, or contact SolarWinds about upgrading your SolarWinds SAM license.

Available License Tiers Available Component monitors

AL150

150
AL300 300
AL700 700
AL1100 1100
ALX Unlimited component monitors with standard polling throughput.

FAQs for SAM licensing

Q: What is a Component Monitor?

A: Component monitors capture data as a measurement of application health and availability for an object or item. It can be a process, a service, a performance counter, a port, an URL, a User Experience Monitor, a Nagios script, and so on. An application typically consumes 15-25 component monitors.

 

Q: Why Component Monitors, and not devices?

A: Monitor-based pricing is flexible. Monitor-based pricing provides a good correlation of price to value.

 

Q: Is it always on component monitors?

A: Technically, it is based on highest number of Nodes, Volumes, and Component Monitors (refer to NPM licensing for Node & Volume definition), but in almost every case, Component Monitors is the highest factor. There may be some instances where Volumes or Nodes would be the highest factor.

License consumption

SolarWinds SAM licenses do not have to mirror the license count of any other installed SolarWinds product. For example, you can install SolarWinds SAM with a 150 component license on a SolarWinds NPM server with an unlimited node license.

The number of component licenses are consumed by a specific amount by component and feature:

  • Asset Inventory data collection: Asset Inventory data collection does not count against your SAM component monitor license.
  • Windows Scheduled Task Monitor: The WSTM consumes five (5) license units per node.
  • Agents: Agent software is free. You remain bound by the limits of the license you own regardless of how you poll information, either via an agent or another protocol.
  • AppInsight for SQL: 50 component monitors count against your licensed number of component monitors per SQL instance.
  • AppInsight for Exchange: 50 component monitors count against your licensed number of component monitors, per Exchange Server.
  • AppInsight for IIS:  30 component monitors count against your licensed number of component monitors per monitored IIS server

 

The example below illustrates a situation where you would have 40 available component monitors available. Due to adding AppInsight application implementations, you have surpassed your allowed number of 300 monitors by 60.  AppInsight applications are licensed as 50 monitors per application and cannot be partially licensed, as is the case with typical applications.

Verify the available component monitors remaining in your license

  1. Log on to the SolarWinds Web Console with an administrator account.
  2. Click Applications.
  3. Click SAM Settings.
  4. Click SAM License Summary.

    As an alternative to the previous procedure, you can also click License Details in the Settings page to view the used and available component monitors.

Verify the amount of component monitors consumed per template

SolarWinds SAM licenses do not have to mirror the license count of any other installed SolarWinds product. For example, you can install SolarWinds SAM with a 150 component license on a SolarWinds NPM server with an unlimited node license.

Example: The Apache template has eight available licensed component monitors. If you have an AL150 license and assign all eight component monitors in this template to a node, the balance of your remaining licenses is 142 (150-8 = 142). If only five of the eight component monitors are assigned to a node, the balance of your remaining licenses is 145 (150-5=145).

To view the number of licensed component monitors per template in SAM, click Settings > All Settings > SAM Settings > Manage Templates. Review the Licensed Components column amount per template. Component monitors are consumed from the license only when the template is assigned to a node.

Manage and activate your SAM license

You will be prompted during installation to activate your SAM license. To activate your SAM license, you need the license key through the Customer Portal. For more information on licensing SAM, see the web-based License Manager information.

  • When using your Customer ID and password, you can use your individual profile information.
  • You can get your license information from the customer portal using the customer portal link: https://customerportal.solarwinds.com/
  • If you do not know your CustomerID and/or password, enter a ticket with Support.
  • To get your activation key, navigate to the Customer Portal and click License Management, then click the plus sign [+]. Make note of the key.
 
Last modified
23:22, 9 Mar 2017

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