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Home > Success Center > Server & Application Monitor (SAM) > SAM 6.4 Administrator Guide > SAM Requirements > SolarWinds SAM system requirements

SolarWinds SAM system requirements

Updated: 3-14-2017

The following table lists minimum hardware requirements and recommendations for your SolarWinds SAM server. Use the minimum hardware configuration if you are evaluating the product or do not anticipate heavy usage.

Installing multiple SolarWindsOrion Platform products on the same computer may change the requirements. For details on multi-module environments, see the Multi-Module Requirements Guidelines for SAM. For more information about sizing SolarWinds Orion to your network, view  the Scalability Engine Guidelines for SolarWinds Orion Products, contact the SolarWinds sales team, or visit www.solarwinds.com.

For High Availability requirements, see High Availability in SolarWinds products.

Server sizing is impacted by:

  • Number of monitored elements:  An element is a component monitor, a node, interface or volume.
  • Polling frequency: SolarWinds SAM regularly polls devices  to collect data and determine status. If you collect statistics more often than the default 5 minute polling rate, system requirements will increase.
  • Number of simultaneous users: Add 1 GB of RAM for every 25 simultaneous users.

Hardware requirements

Use the minimum hardware configuration if you are evaluating the product or do not anticipate heavy usage.

SolarWinds strongly suggests using the recommended hardware configuration to avoid potential performance issues caused by a heavy load or custom configurations such as increased data retentions or more frequent polling intervals.

Hardware requirements are listed by SolarWinds SAM license level.

Hardware

AL150 - AL300 (small)

AL700 - AL1100 (medium)

AL1500-ALX (large)

CPU speed

Quad core, 2.5 GHz or better

Quad core, 2.5 GHz or better

Quad core, 3.0 GHz or better

To poll vCenter 6.5 virtual servers, SAM 6.3 requires Virtual Infrastructure Monitor (VIM) 7.0 or higher and 3.0 GHz or better CPU.

Do not enable Physical Address Extension (PAE).

Hard drive space

10 GB minimum

20 GB recommended

15 GB minimum

40 GB recommended

30 GB minimum

100 GB recommended

Some common files may need to be installed on the same drive as your server operating system.

Memory

4 GB minimum

8 GB recommended

8 GB minimum

16 GB recommended

16 GB minimum

32 GB recommended

Virtual requirements

SAM installations on VMware Virtual Machines and Microsoft Virtual Servers are fully supported if the following minimum configuration requirements are met for each virtual machine. 

You must maintain your SQL Server database on a separate, physical server.

VM Configuration Requirements by SAM License Level for reference
AL150 - AL300 (small) AL700 - AL1100 (medium) AL1500 - ALX (large)
CPU speed Quad core, 2.5 GHz or better Quad core, 2.5 GHz or better Quad core, 3.0 GHz or better
Allocated hard drive space

10 GB minimum

20 GB recommended

15 GB minimum

40 GB recommended

30 minimum

100 GB recommended

Due to intense I/O requirements, SQL Server should be hosted on a separate physical server configured as RAID 1+0. RAID 5 is not recommended for the SQL Server hard drive.

Memory

4 GB minimum

8 GB recommended

8 GB minimum

16 GB recommended

16 GB minimum

32 GB recommended

The following requirements for monitoring Microsoft Hyper-V, VMware ESXi, and ESX Servers.

Requirement Description
SNMP SNMP must be enabled on all ESXi and ESX servers. For more information, consult your ESX or ESXi server vendor documentation.
Virtualization software

ESXi and ESX Server version 4.1 or later

VMware vSphere version 4.1 or later, including 6.5

Microsoft Hyper-V Server versions 2008 R2, 2012, 2012 R2, 2016

VMware tools

VMware Tools must be installed on all virtual machines you want to monitor.

If your virtual machines are on monitored ESXi and ESX servers, VMware Tools are not a requirement but provide access to additional information, such as IP addresses.

The following methods are used by SAM to monitor VMware ESX Servers and their component features.

Features 4 4i 5i 6.0
Datacenter VMware API
ESX cluster VMware API
Virtual Center VMware API
Detection as ESX server VMware API
Volumes SNMP N/A SNMP
Interfaces SNMP SNMP (partial) SNMP
CPU VMware API
Memory VMware API
Total CPU (ESX details view) VMware API
Total memory (ESX details view) VMware API
Network traffic utilization (ESX details view) VMware API
Guest VM list (ESX details view) VMware API

Software requirements

The following table lists software requirements and recommendations for a SAM installation.

  • SolarWinds does not support installing SolarWinds Orion on domain controllers.
  • SolarWinds neither recommends nor supports the installation of any Orion product on the same server or using the same database server as a Research in Motion (RIM) Blackberry server.

Important End of Support
Microsoft Windows Server: Support for Windows Server 2008 R2 is deprecated as of this release. Future releases will no longer support installing on Windows Server 2008 R2, though you can continue to monitor computers running Windows Server 2008 R2. SolarWinds recommends that you upgrade to Windows Server 2012, 2012 R2, or 2016 at your earliest convenience.

Software Requirements

Operating system

Production Evaluation Only
  • Windows Server 2008 R2 SP1
  • Windows Server 2012, and 2012 R2. IIS must be installed.
  • Windows Server 2016
  • Windows 7 SP1
  • Windows 8 (except for Standard Edition)
  • Windows 8.1 (except for Standard Edition)
  • Windows 10

Installing SAM on Windows Server 2012 R2 Essentials is not supported.

Operating system languages

  • English
  • German
  • Japanese
  • Simplified Chinese

IP address version

IPv4

IPv6 implemented as a dual stack. For more information, see RFC 4213 - Basic Transition Mechanisms for IPv6 Hosts and Routers.

CIDR notation is not supported for IPv6 addresses.

Web server

Microsoft Internet Information Services (IIS), version 7.5 or later

  • DNS specifications require that host names be composed of alphanumeric characters (A-Z, 0-9), the minus sign (-), and periods (.). Underscore characters (_) are not allowed. For more information, see RFC 952 - DOD Internet Host Table Specification.
  • IIS is installed by the SolarWinds installer. You can install this software manually to reduce your installation time or network bandwidth.
  • SolarWinds products are not compatible with IIS version 6.0 installations that use web gardens.

.NET Framework

.NET 4.5

Compatible with 4.6.1

SolarWinds recommends using .NET 4.5.2.

Be sure that you are running the same version of .NET on your primary server and any additional polling engines or web servers in the environment.

Web console browser

  • Microsoft Internet Explorer version 11 or later with Active scripting
  • Microsoft Edge
  • Firefox 45.0 or later (Toolset Integration is not supported on Firefox)
  • Chrome 49.0 or later
  • Safari for iPhone
Other

MSMQ, RabbitMQ

Services

The following services must be running after installation is complete to collect syslog messages and traps:

  • SolarWinds Syslog Service
  • SolarWinds Trap Service
User privileges

SolarWinds recommends that administrators have local administrator privileges to ensure full functionality of local SolarWinds tools. Accounts limited to the Orion Web Console do not require administrator privileges.

PowerShell

SAM PowerShell Script Monitor works with PowerShell 1.0 and higher for local execution.

PowerShell 2.0 or higher is required for remote execution.

Orion SQL database requirements

Your Orion Platform product and your SolarWinds Orion database should use separate servers.

Multiple Orion server installations using the same database are not supported.

The following table lists software and hardware requirements for your SolarWinds Orion database server using SolarWinds SAM license levels as a reference.

Important End of Support
Microsoft SQL Server: Support for SQL 2008 and 2008 R2 is deprecated as of this release. Future releases will no longer support using SQL 2008 or 2008 R2 as your database server. SolarWinds recommends that you upgrade directly to SQL 2016 at your earliest convenience.

Requirements AL150 - AL300 (small) AL700 - AL1100 (medium) AL1500-ALX (large)

SQL Server

SolarWinds supports Express, Standard, or Enterprise versions of the following:

  • SQL Server 2008, 2008 SP1, 2008 SP2, 2008 SP3, or 2008 SP4

  • SQL Server 2008 R2, 2008 R2 SP1, 2008 R2 SP2, or 2008 R2 SP3

  • SQL Server 2012, 2012 SP1, 2012 SP2, or 2012 SP3 (also with AlwaysOn Availability Groups)
  • SQL Server 2014 (also with AlwaysOn Availability Groups) or 2014 SP1
  • SQL Server 2016
  • SolarWinds strongly recommends using 64-bit version of SQL Server.
  • The FullWithSQL installer package automatically installs SQL Server 2014 Express. This is recommended for evaluations.
  • Due to latency effects, SolarWinds does not recommend installing your SQL Server and your SolarWinds server or additional polling engine in different locations across a WAN. For more information, see this SolarWinds Knowledge Base article.
  • Either mixed-mode or SQL authentication must be supported.
  • If you are managing your Orion database, SolarWinds recommends you install the SQL Server Management Studio component.
  • You can set the database recovery model to Full recovery mode only if you use Always On Availability. We strongly recommend Simple recovery mode due to ensure best performance.

CPU speed

Quad core processor, 2.5 GHz or better

Quad core processor,
2.5 GHz or better

Dual quad core processor,
3.0 GHz or better

Hard drive space

20 GB minimum

40 GB recommended

50 GB minimum

100 GB recommended

100 GB minimum

400 GB recommended

SolarWinds recommends the following configuration:

  • A hardware RAID Controller with a battery backed-up write back cache
  • Disk Subsystem 1 Array : 2x 146 GB 115K disks RAID 1 (mirroring) for the OS
  • Disk Subsystem 2 Array 2: 1x 146 GB 15K disks RAID 1 (Pagefile + Extra Storage)
  • Disk Subsystem 3 Array 3: with 6 x 15K 146 GB or 300 GB disks configured in a RAID 1+0 array to allow for maximum write performance for your SQL MDF and FILEGROUPS
  • Disk Subsystem 4 Array 4: with 4x 15K 146 GB or 300 GB disks configured in a RAID 1+0 array to allow for maximum write performance for your SQL LDF Transaction LOG file
  • Disk Subsystem 5 Array 5: with 4x 15k 146 GB or 300 GB disks configured in a RAID 1+0 array to allow for maximum write performance for your tempDB data file
  • Disk Subsystem 6 Array 6: with 4x 15k 146 GB or 300 GB disks configured in a RAID 0 array to allow for maximum write performance for your tempDB LOG file

 

  • Due to intense I/O requirements, a RAID 1+0 drive is strongly recommended for the SolarWinds database, data, and log files with a dedicated drive for the server operating system and tempdb files.
  • Other RAID configurations can negatively affect your SQL Server's performance.
  • Mirrored drives for the OS and RAID 1+0 for database data files are recommended.
  • Solid state drives are recommended for all components except the OS drive.

 

Per Windows standards, some common files may need to be installed on the same drive as your server operating system.

Memory

4 GB minimum

8 GB recommended

8 GB minimum

16 GB recommended

16 GB minimum

32 GB recommended

Additional memory improves both performance and reliability.
Memory and Additional Pollers Each additional poller requires 16 GB of additional RAM. For example, SAM plus 2 additional pollers would require 32GB of RAM. 3 additional pollers would require 48GB of RAM, and so on.

Authentication

Either mixed-mode or SQL authentication

Other software

If you are managing your Orion SQL database, SolarWinds recommends you install the SQL Server Management Studio component.

The Installation Wizard installs the following required x86 components if they are not found on your Orion database server:

  • SQL Server System Common Language Runtime (CLR) Types. Orion products use secure SQL CLR stored procedures for selected, non-business data operations to improve overall performance.
  • Microsoft SQL Server Native Client
  • Microsoft SQL Server Management Objects

The SAM PowerShell Script Monitor works with PowerShell 1.0 and higher for local execution.

PowerShell 2.0 or higher is required for remote execution.

 
Last modified
17:10, 9 Mar 2017

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