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Home > Success Center > Server & Application Monitor (SAM) > SAM 6.2.4 requirements

SAM 6.2.4 requirements

Created by Lori Krell_ret, last modified by Lori Krell_ret on Oct 06, 2016

Views: 123 Votes: 0 Revisions: 29

Last Updated: 8-22-2016

Supports: SAM 6.2.4

Important: These system requirements define the minimum requirements for SAM 6.2.4 as a single installed product. You may need to increase your requirements in small, medium, or large environments with multi-modules installed.

For additional information on requirements and configurations, see the Orion Common Components Guide. You should also review your product administration guides and release notes for the exact product requirements beyond these minimums.

We also recommend reviewing the SAM 6.2.4 Release Notes.

Hardware requirements

Important: These system requirements define the minimum requirements for SAM 6.2.4 as a single installed product. You may need to increase your requirements in small, medium, or large environments with multi-modules installed.

The following table lists minimum hardware requirements and recommendations for your SolarWinds Orion server. Installing multiple SolarWinds Orion products on the same computer may change the requirements.

Hardware requirements are listed by SolarWinds SAM license level.

Hardware

AL150 - AL300

AL700 - AL1100

AL1500-ALX

CPU speed

Quad core, 2.5 GHz or better

Quad core, 2.5 GHz or better

Quad core, 3.0 GHz or better

Do not enable Physical Address Extension (PAE).

Hard drive space

10 GB minimum

20 GB recommended

15 GB minimum

40 GB recommended

30 GB minimum

100 GB recommended

Some common files may need to be installed on the same drive as your server operating system.

Memory

4 GB minimum

8 GB recommended

8 GB minimum

16 GB recommended

16 GB minimum

32 GB recommended

Server port requirements

Ports 4369, 25672, and 5672 are opened by default. These ports can be blocked by the firewall.

  • 25 (TCP) SMTP port for non-encrypted messages
  • 161 (UDP) for statistics collection
  • 162 (UDP) for Trap Server listening for incoming messages
  • 443 (TCP) default port for https binding and bi-directional ESX/ESXi server polling and for Cisco UCS monitoring
  • 465 (TCP) for SSL-enabled email alert actions
  • 587 ( TCP) for TLS-enabled email alert actions
  • 1801 (TCP) for MSMQ WCF binding
  • 4369 (TCP) required for RabbitMQ messaging (epmd) - Opened by default
  • 5671 (TCP) for SSL encrypted RabbitMQ messaging from the additional polling engines to the main polling engine.
  • 5672 (TCP) for non-encrypted RabbitMQ messaging between the primary and additional polling engines.  This is a backup communication port that is not used by default. - Opened by default
  • 25672 (TCP) required for RabbitMQ messaging (Erlang distribution) - Opened by default
  • 17777 (TCP) open for Orion module traffic
  • 17778 (HTTPS and TCP) open to access the SolarWinds Information Service API and agent communication
  • 17779 (HTTP and HTTPS) for the SolarWinds Toolset Integration
  • 17791 (TCP) open for agent communication on any SolarWinds Orion server running Windows Server 2008 R2 SP1
Agent Open Port Requirements:
  • 17778 (Active mode): In Active mode, no ports need to be open on the host where the agent is installed. However, TCP port 17778 must be open on the Orion server or the additional poller with which the agent is associated. This port must be opened on the Orion server (inbound) and allowed by the firewall. It is used on a continual basis once the agent has been deployed. Communication is initiated outbound from the agent to the Orion server.

Important: This requirement is for Active agents only. If Passive agents are used, no ports need to be opened on the firewall for the Orion server. For more information, see Changing the Agent Port.

  • 17790 (Passive mode): In Passive mode, port 17790 must be opened on the host where the agent is installed and allowed by the firewall.

Software requirements

The following table lists minimum software requirements and recommendations for a SAM installation.

  • Beginning with SAM 6.2.4, you can only install on Windows Server 2008 R2 SP1, 2012, 2012 R2, and 2016 in production environments.
  • SolarWinds does not support installing SolarWinds Orion on domain controllers.
  • SolarWinds neither recommends nor supports the installation of any Orion product on the same server or using the same database server as a Research in Motion (RIM) Blackberry server.
Software Requirements
 

Operating system

Production Evaluation Only
  • Windows Server 2008 R2 SP1 with IIS in 32-bit mode.
  • Windows Server 2012, 2012 Datacenter edition, and 2012 R2. IIS must be installed.
  • Windows Server 2016

SolarWinds recommends that SolarWinds administrators have local administrator privileges to ensure full functionality of local SolarWinds tools. Accounts limited to use of the SolarWinds Web Console do not require administrator privileges.

  • Windows 7 SP1
  • Windows 8 (except for Standard Edition)
  • Windows 8.1 (except for Standard Edition)
  • Windows 10

Installing SAM on Windows Server 2012 R2 Essentials is not supported.

Operating system languages

  • English
  • German
  • Japanese
  • Simplified Chinese

IP address version

IPv4

IPv6 implemented as a dual stack. For more information, see RFC 4213 - Basic Transition Mechanisms for IPv6 Hosts and Routers.

CIDR notation is not supported for IPv6 addresses.

Web server

Microsoft Internet Information Services (IIS), version 7.5 or later, in 32‑bit mode

  • DNS specifications require that host names be composed of alphanumeric characters (A-Z, 0-9), the minus sign (-), and periods (.). Underscore characters (_) are not allowed. For more information, see RFC 952 - DOD Internet Host Table Specification.
  • IIS is installed by the SolarWinds installer. You can install this software manually to reduce your installation time or network bandwidth.
  • SolarWinds products are not compatible with IIS version 6.0 installations that use web gardens.

.NET Framework

.NET 4.5

Compatible with 4.6.1

Web console browser

  • Microsoft Internet Explorer version 11 or later with Active scripting
  • Microsoft Edge
  • Firefox 46.0 or later (Toolset Integration is not supported on Firefox)
  • Chrome 51.0 or later
  • Safari for iPhone
Other

MSMQ

Services

The following services must be running after installation is complete to collect syslog messages and traps:

  • SolarWinds Syslog Service
  • SNMP Trap Service
User privileges

SolarWinds recommends that administrators have local administrator privileges to ensure full functionality of local SolarWinds tools. Accounts limited to the web console do not require administrator privileges.

Orion SQL database requirements

Your SolarWinds Orion Plaform product and your SolarWinds Orion database should use separate servers.

Multiple SolarWinds Orion server installations using the same database are not supported.

The following table lists software and hardware requirements for your SolarWinds Orion database server using SolarWinds SAM license levels as a reference.

Requirements AL150 - AL300 AL700 - AL1100 AL1500-ALX

SQL Server

SolarWinds supports Express, Standard, or Enterprise versions of the following:

  • SQL Server 2008, 2008 SP1, 2008 SP2, 2008 SP3, or 2008 SP4
  • SQL Server 2008 R2, 2008 R2 SP1, 2008 R2 SP2, or 2008 R2 SP3
  • SQL Server 2012, 2012 SP1, 2012 SP2, or 2012 SP3
  • SQL Server 2014 or 2014 SP1
  • SQL Server 2016
  • Due to latency effects, SolarWinds does not recommend installing your SQL Server and your SolarWinds server or additional polling engine in different locations across a WAN. For more information, see this SolarWinds Knowledge Base article.
  • Either mixed-mode or SQL authentication must be supported.
  • If you are managing your Orion database, SolarWinds recommends you install the SQL Server Management Studio component.
  • You can set the database recovery model to Full recovery mode if you use Always On Availability. We strongly recommend Simple recovery mode to ensure best performance.

CPU speed

Quad core processor, 2.5 GHz or better

Quad core processor, 2.5 GHz or better

Dual quad core processor, 3.0 GHz or better

Hard drive space

20 GB minimum

40 GB recommended

50 GB

100 GB recommended

100 GB minimum

400 GB recommended

SolarWinds recommends the following configuration:

  • A hardware RAID Controller with a battery backed-up write back cache
  • Disk Subsystem 1 Array : 2x 146 GB 115K disks RAID 1 (mirroring) for the OS
  • Disk Subsystem 2 Array 2: 1x 146 GB 15K disks RAID 1 (Pagefile + Extra Storage)
  • Disk Subsystem 3 Array 3: with 6 x 15K 146 GB or 300 GB disks configured in a RAID 1+0 array to allow for maximum write performance for your SQL MDF and FILEGROUPS
  • Disk Subsystem 4 Array 4: with 4x 15K 146 GB or 300 GB disks configured in a RAID 1+0 array to allow for maximum write performance for your SQL LDF Transaction LOG file
  • Disk Subsystem 5 Array 5: with 4x 15k 146 GB or 300 GB disks configured in a RAID 1+0 array to allow for maximum write performance for your tempDB data file
  • Disk Subsystem 6 Array 6: with 4x 15k 146 GB or 300 GB disks configured in a RAID 0 array to allow for maximum write performance for your tempDB LOG file
  • Due to intense I/O requirements, a RAID 1+0 drive is strongly recommended for the SolarWinds database, data, and log files with a dedicated drive for the server operating system and tempdb files.
  • Other RAID configurations can negatively affect your SQL Server's performance.
  • Mirrored drives for the OS and RAID 1+0 for database data files are recommended.
  • Solid state drives are recommended for all components except the OS drive.

Per Windows standards, some common files may need to be installed on the same drive as your server operating system.

Memory

4 GB minimum

8 GB recommended

8 GB minimum

16 GB recommended

16 GB minimum

32 GB recommended

Additional memory improves both performance and reliability.
Memory and Additional Pollers Each additional poller requires 16 GB of additional RAM. For example, SAM plus 2 additional pollers would require 32GB of RAM. 3 additional pollers would require 48GB of RAM, and so on.

Authentication

Either mixed-mode or SQL authentication

Other software

If you are managing your SolarWinds Orion database, SolarWinds recommends you install the SQL Server Management Studio component.

The Installation Wizard installs the following required x86 components if they are not found on your Orion database server:

  • SQL Server System Common Language Runtime (CLR) Types. Orion products use secure SQL CLR stored procedures for selected, non-business data operations to improve overall performance.
  • Microsoft SQL Server Native Client
  • Microsoft SQL Server Management Objects

SAM's PowerShell Script Monitor works with PowerShell 1.0 and higher for local execution.

PowerShell 2.0 or higher is required for remote execution.

Last modified
16:14, 6 Oct 2016

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