Beginning with version 5.0, Orion Application Performance Monitor, (APM), has been renamed to SolarWinds Server & Application Monitor, (SAM). These release notes provide additional guidance for SolarWinds Server & Application Monitor (SAM) version 5.2Sp1.
As with all modifications to your production environment, it is suggested that you complete the following tasks before implementing any changes:
If you need a temporary license to install an instance of the software in a lab, please download an evaluation copy of the latest software from our website. Evaluation copies come with a fully functional 30-day license.
If you are installing SAM through a terminal server session, use the Add or Remove Programs utility on your server (Start > Control Panel > Add or Remove Programs) to run the SAM installer. For more information, see "Installing Server & Application Monitor" in the SolarWinds Server & Application Monitor Administrator Guide.
If you have both NPM and APM installed, upgrade NPM on all SolarWinds servers first, followed by the pollers. Once that is complete, you can successfully upgrade to SAM. Failure to upgrade in the correct order will result with the Configuration Wizard generating a Database Configuration Failure error.
If you have additional APM pollers or web consoles, upgrade them at the same time as your APM server. Update the main poller first, then the additional pollers and/or web consoles. Additional web consoles and pollers communicate with the primary SAM server on port 17777.
SAM 5.2 supports upgrading from APM 4.0.2 and higher. Direct upgrading from APM 3.1 and 3.5 is not supported.
If you have APM 4.0.2, 4.2, or SAM 5.0.1 installed with NPM, then you must first upgrade NPM to 10.3.1 or higher before upgrading SAM.
Follow the appropriate procedure in the section "Upgrading Server & Application Monitor" in the SolarWinds Server & Application Monitor Administrator Guide.
Repeat this procedure for any additional pollers or Web Consoles, making sure to use the correct installers for pollers (SolarWinds-Orion-APM-vx.y.z-Poller.exe) or web consoles (SolarWinds-Orion-APM-vx.y.z-WebOnly.exe), since these are different from the standard installer package.
If you are licensed for additional polling engines or additional web servers, they can be found in your SolarWinds Customer Portal. The additional Poller components must be installed on all additional pollers. The additional web server components should also be installed on all additional web servers. Both the additional poller and web server components should be at the same version as the primary SAM server.
If you are installing the new SAM version to a new server, but plan to use an existing database, you are required to manually copy the original security certificate to the new server before installing the new SAM version. Otherwise you will need to re-enter passwords for all your SAM credentials. For information about copying the security certificate and a workaround to avoid re-entering passwords (if you migrated without copying the security certificate), refer to the following knowledge base article: How can I migrate my credentials when upgrading Orion APM 3.5 to Orion APM 4.0, or higher, on a new server?
|SAM 5.2 reports degraded performance of disks on HP ESX Server.||353354|
|Nagios Script Monitor does not display messages.||386292|
|HTTP(s) Monitor: The URL is converted to lowercase characters.||383467|
|File monitors use Unicode symbols conversion.||353354|
|Windows Event Log - Exclusion of multiple Event IDs does not work.||368188|
|'APM.ApmHardwareDetailsViewID.' Error when adding users.||401806|
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