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Home > Success Center > Server & Application Monitor (SAM) > New to Server & Application Monitor (SAM)

New to Server & Application Monitor (SAM)

New to Server & Application Monitor (SAM)

Before you install - We want to make sure you have a successful SAM Installation.  Let’s get started on the right path.

Check the system requirements

Check that your system meets specifications.

Access the Customer Portal

Make sure that your portal account is set up so that you can access your product license.

Prepare your Environment

This video will help you to prepare for installation.

Installing, customizing and training 

- You're ready to go, what next?

Watch the installation video

This video walks you step by step through the install process. See the SAM Installation Guide for full instructions.

Getting Started Guide 

This guide has instructions for installation and setting up your devices along with reporting.  Once the initial system is in place, learn about common techniques to optimize your alerts, reports, maps and views so that you are able to create your perfect system.

SAM Training

Sign up for Professional Series Classes, specifically Introduction to the Orion Platform, Configuring the Orion Platform and Introduction to SAM. * (active maintenance only)

 

Customers on Active maintenance receive additional training classes and videos to help you create the perfect system for your needs.  Learn More.

Don't see what you're looking for?  

  • Check out the Success Center (our Support, Training, and Documentation hub). - It's your resource to assist you through the implementation process. We offer many articles and videos on how to get started.
  • If you do need to enter a ticket, save time by reading through this quick set of  Tips on Working with Support prior to calling.
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