Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Server & Application Monitor (SAM) > Mass update SAM Application Credentials

Mass update SAM Application Credentials

Table of contents
Created by Brian Stern, last modified by MindTouch on Jun 23, 2016

Views: 201 Votes: 5 Revisions: 5

Overview

This article provides steps to mass update a whole series of credentials for SAM application monitors.

Environment

All SAM versions

Note: Usually applicable to environments with a large amount of assigned component monitors. An example will be a template assigned to 700 nodes.

Steps

I. - ​Add the new credential to the SAM Credential Library:

  1. Go to Settings > SAM Settings > Credentials Library.
  2. Click the Add New Credential button.
  3. Add the Credential Name, User Name and Password.
  4. Click Submit.

 

II. - Re-assign the templates to the newly created credential:

  1. Go to Settings > SAM Settings > Manage Templates.
  2. Select a template and click the Edit button.
  3. Click the top most checkbox on the list of component monitors and click the Assign Credentials button.
  4. Assign the new credential with the Existing Credential drop down list.
  5. Click OK.

 

Note: If you make a change from the template, it will change the credentials used for ALL assigned application monitors that are using that template. A list of nodes that this monitor is in use on will be viewable on the "Edit Application Template" page.

 

Edit* Mass updating credentials for nodes... (example, moving to a new credential to use for nodes in the network)

go to 'Settings' -> Manage Nodes

select all nodes you want to change credential

click "Edit Properties", select "Polling Method"

change Credential, click Submit.

 

 

 

 

Last modified
02:57, 23 Jun 2016

Tags

Classifications

Public