Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > Server & Application Monitor (SAM) > Mass update SAM Application Credentials

Mass update SAM Application Credentials

Table of contents
Created by Brian Stern, last modified by MindTouch on Jun 23, 2016

Views: 1,669 Votes: 5 Revisions: 5

Overview

This article provides steps to mass update a whole series of credentials for SAM application monitors.

Environment

All SAM versions

Note: Usually applicable to environments with a large amount of assigned component monitors. An example will be a template assigned to 700 nodes.

Steps

I. - ​Add the new credential to the SAM Credential Library:

  1. Go to Settings > SAM Settings > Credentials Library.
  2. Click the Add New Credential button.
  3. Add the Credential Name, User Name and Password.
  4. Click Submit.

 

II. - Re-assign the templates to the newly created credential:

  1. Go to Settings > SAM Settings > Manage Templates.
  2. Select a template and click the Edit button.
  3. Click the top most checkbox on the list of component monitors and click the Assign Credentials button.
  4. Assign the new credential with the Existing Credential drop down list.
  5. Click OK.

 

Note: If you make a change from the template, it will change the credentials used for ALL assigned application monitors that are using that template. A list of nodes that this monitor is in use on will be viewable on the "Edit Application Template" page.

 

Edit* Mass updating credentials for nodes... (example, moving to a new credential to use for nodes in the network)

go to 'Settings' -> Manage Nodes

select all nodes you want to change credential

click "Edit Properties", select "Polling Method"

change Credential, click Submit.

 

 

 

 

Last modified

Tags

Classifications

Public