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Home > Success Center > Server & Application Monitor (SAM) > Maintenance overdue notification reports an issue with component status details

Maintenance overdue notification reports an issue with component status details

Overview

SAM maintenance overdue notification in UI reporting issue with Component status details.

Environment

SAM v6.0 and previous versions

Cause

This is a known issue in SAM prior to SAM 6.1.

Resolution

It is recommended that you upgrade to SAM v6.1

As a workaround,

1. Make a backup your database.
2. Correct the invalid data by executing the following query:
    UPDATE APM_ProcessEvidence_Detail SET PercentCPU = NULL WHERE PercentCPU < 0
3. Manually run daily maintenance.

 

 

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Public