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Home > Success Center > Server & Application Monitor (SAM) > SAM - Knowledgebase Articles > Unable to unmanage applications using the Unmanage utility

Unable to unmanage applications using the Unmanage utility

Updated March 13, 2017

Overview

Unable to unmanaged applications using the job task cmd file created from the Unmanage Utility program. The following error will appear in the UnmangeRunner.log (c:\programdata\Solarwinds\logs\Orion\UnmangeRunner.log):

2016-09-12 10:21:01,431 [1] DEBUG InfoServiceProxy - Error executing invoke: Could not load type 'SolarWinds.Data.IServiceHost' from assembly 'SolarWinds.Data.Entity, Version=2011.12.100.752, Culture=neutral, PublicKeyToken=null'.
Orion.APM.Application.Unmanage
2016-09-12 10:21:01,431 [1] ERROR SWEventLogging - System.ServiceModel.FaultException`1[SolarWinds.InformationService.Contract2.InfoServiceFaultContract]: Invoke failed, check fault information. (Fault Detail is equal to InfoServiceFaultContract : Could not load type 'SolarWinds.Data.IServiceHost' from assembly 'SolarWinds.Data.Entity, Version=2011.12.100.752, Culture=neutral, PublicKeyToken=null'.).

Environment

SAM 6.2.4

Cause 

Bug in the product.

Resolution

Install Hot fix #1 for SAM.

Also fixed in 6.3

 

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Public