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Home > Success Center > Server & Application Monitor (SAM) > SAM - Knowledgebase Articles > Unable to display some event log details

Unable to display some event log details

Overview

Unable to display some event log details.

Steps to reproduce:

  1. Display the Component Details page of a Windows Event Log Monitor with at least 100 events in the Event Log Message Details resource.
  2. Click Show more on the Event Log Message Details resource
  3. The list of events is displayed in a new page.
  4. Set the number of items per page to 100.
  5. Scroll down and click on the last event.
  6. The focus of the page changes to the middle of the page and the required event details are not displayed.

Environment

All SAM versions

Cause

This is a known issue with Internet Explorer 9 and Chrome 21.

Resolution

Use a different build of Internet Explorer and/or Chrome or use Firefox.

 

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