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Home > Success Center > Server & Application Monitor (SAM) > SAM - Knowledgebase Articles > Unable to add node with expired SAM evaluation license

Unable to add node with expired SAM evaluation license

Updated December 8, 2017

Overview

If you have an evaluation license for SAM and the license has expired, you cannot add a node.

Environment

  • SAM, all versions

Cause

SAM evaluation expired and adding a node will not get past the Add application monitors step.

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Resolution

  1. Uninstall the SAM module from Control Panel> Programs and features.
  2. Ensure the JMX Bridge service is stopped in the Orion Service Manager.
  3. Run the configuration wizard if it does not start automatically.

 

 

 

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