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Home > Success Center > Server & Application Monitor (SAM) > SAM - Knowledgebase Articles > Unable to access server WMI using a local administrator account

Unable to access server WMI using a local administrator account


You are unable to access server WMI with a local administrator account.


All SAM versions


The remote User Account Control (UAC) is enabled when monitoring a node that is in a workgroup (non-domain).

If you are monitoring a node that is in a workgroup (non-domain), you need to disable remote User Account Control (UAC). Disabling remote user account control does not disable local UAC functionality.


Do the following steps to disable the remote UAC for a workgroup computer:

Note: Disabling the remote UAC does not disable the local UAC functionality.

  1. Using an administrator account, logon the computer you want to monitor.
  2. Navigate to Start > Accessories > Command Prompt.
  3. Type regedit.
  4. Expand the following key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\System.
  5. Locate or create a DWORD entry named LocalAccountTokenFilterPolicy and provide a DWORD value of 1.
    Note:To re-enable remote UAC, change this value to 0.


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