Submit a ticketCall us

AnnouncementsChange Is Inevitable

Get valuable help when it comes to tracking and monitoring changes. SolarWinds® Server Configuration Monitor (SCM) is designed to help you: detect, track, and receive alerts when changes occur, correlate system performance against configuration changes, compare server and application configuration against custom baselines, and verify application and system changes.

Learn more.

Home > Success Center > Server & Application Monitor (SAM) > SAM - Knowledgebase Articles > Third-party software required for Asset Inventory information in SAM

Third-party software required for Asset Inventory information in SAM

Table of contents
No headers

Updated August 7, 2018

As described in Asset inventory and hardware health monitoring requirements in SAMSAM uses standard protocols such as SNMP and WMI to collect Asset Inventory data, but not all information is available natively from the OS without installing the hardware vendor's required agent software. For example, if the Windows OS cannot recognize the serial number of a machine, SAM cannot determine the machine's warranty status until the vendor updates its agent software to extend APIs to gather additional data.

The following hardware vendors provide agent software that you can download and install so that SAM can leverage to collect and display data:

HP

HP/VMware

Dell/VMWare

VMware

IBM

After logging into the IBM website with a licensed account, you'll see two System x options. Click the Remote link to download an executable installer for manual deployment. Click the Manual link to download a package that can be deployed via the Agent Deployment wizard. Complete the signup process, if prompted. When the Downloads page appears, select IBM Systems Director 6.3.x Agents for Manual Deployment on System x.

 

Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.

 

 

Last modified

Tags

Classifications

Public