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Home > Success Center > Server & Application Monitor (SAM) > SAM - Knowledgebase Articles > SOAP Monitor fails with HTTP Status Code 500

SOAP Monitor fails with HTTP Status Code 500

Overview

This article provides brief information and steps to resolve the issue on monitoring Simple Object Access Protocol (SOAP) against an Apache Web Server error:

The remote server returned an error: (500) Internal Server Error.

HTTP Status 500 - Request processing failed

Nested exception is Unknown content type 'text/XML; charset=UTF-8'

Environment

  • All SAM versions 
  • All Windows versions 

Cause 

Apache's content-type verification is case-senstive.

Resolution

  1. Open the Settings page for the SOAP Monitor within SAM.
  2. Change the HTTP Content Type value from text/XML to text/xml.

 

 

 

 

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