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Home > Success Center > Server & Application Monitor (SAM) > SAM - Knowledgebase Articles > SCCM Application Monitor: Component Down

SCCM Application Monitor: Component Down

Updated April 19, 2017

Overview

The Component Down error occurs when assigning Microsoft System Center Configuration Manager 2012 (SCCM) Application Monitor.

Environment

SAM 6.2.4

Resolution

  1. Make sure that the following prerequisites and credentials are met:
    - Prerequisites: WMI access to the target server.
    - Credentials: Windows Administrator on the target server.
  2. If not, install PowerShell 2.0 and WinRM on the SAM and target servers.
  3. On the SAM server, open a command prompt as an administrator. To do this, perform the following step:
    Go to the Start menu and right-click the cmd.exe and then select Run as Administrator.
  4. Enter the following in the command:
    quickconfig winrm
    winrm set winrm/config/client @{TrustedHosts="*"}

  5. On the target server, open a command prompt as an Administrator and enter the following:
    quickconfig winrm
    winrm set winrm/config/client @{TrustedHosts="IP_ADDRESS"}

    where IP address is the IP address of your SAM server.

 

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