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Home > Success Center > Server & Application Monitor (SAM) > SAM - Knowledgebase Articles > SAM component error: A security package specific error occurred

SAM component error: A security package specific error occurred

Created by Zoltán Jalsovszky, last modified by MindTouch on Jun 23, 2016

Views: 1,922 Votes: 0 Revisions: 4

Overview

The following error occurs for WMI or RPC components:

Unexpected error occurred. A security package specific error occurred. Exception from HRESULT: 0x80070721

Environment

All SAM versions

 

Cause 

This is a Kerberos authentication error. The account used for monitoring could not authenticate it correctly in a secured environment. The system time on the monitored server is incorrect.

Resolution

Fix the system date and time on the monitored server - it should use the same time as the domain controller.

 

 

 

 

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