Submit a ticketCall us

Training ClassThe Orion® Platform Instructor-led Classes

Provided by SolarWinds® Academy, these trainings will introduce users to the Orion Platform and its features, management, and navigation. These courses are suitable for users looking to discover new tips, tricks, and ways to adapt their Orion products to better suit their monitoring needs:
Deploying the Orion Platform
Configuring Orion views, maps, and accounts
Configuring Orion alerts and reports

Reserve your seat.

Home > Success Center > Server & Application Monitor (SAM) > SAM - Knowledgebase Articles > SAM component error: A security package specific error occurred

SAM component error: A security package specific error occurred

Created by Zoltán Jalsovszky, last modified by MindTouch on Jun 23, 2016

Views: 2,021 Votes: 0 Revisions: 4

Overview

The following error occurs for WMI or RPC components:

Unexpected error occurred. A security package specific error occurred. Exception from HRESULT: 0x80070721

Environment

All SAM versions

 

Cause 

This is a Kerberos authentication error. The account used for monitoring could not authenticate it correctly in a secured environment. The system time on the monitored server is incorrect.

Resolution

Fix the system date and time on the monitored server - it should use the same time as the domain controller.

 

 

 

 

Last modified

Tags

Classifications

Public