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Monitored interfaces are not displayed in EOC with standalone SAM 5.5

Overview

Using the Enterprise Operations Console (EOC) with a standalone version of SAM 5.5 will not display interfaces monitored via WMI.

Environment

  • SAM v5.5
  • EOC
  • NPM v10.4.1

Cause

This is a known issue and will be addressed in a future release.

Resolution

Adding NPM v10.4.1 and later to your monitoring environment will resolve this issue. If this is not possible, check for the latest SAM updates.

 

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