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Home > Success Center > Server & Application Monitor (SAM) > SAM - Knowledgebase Articles > Identify and change the user agent in the http/https monitors

Identify and change the user agent in the http/https monitors

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Updated July 11, 2016


By default, https or https monitors leverage the MSIE 6.0 user agents. Questions have surfaced asking if another browser, such as Chrome can be leveraged.


All SAM versions


  1. In the webconsole, go to Settings > SAM Settings > Manage Application Monitor Templates.
  2. Type https or http in the search bar, and then search and the monitor will appear.
  3. Select the monitor and from the menu bar selece Edit.
  4. Scroll down and locate User Agent. This is where you will make the change. By default, the value is MSIE 6.0.


If you intend to leverage the user agent of another browser, you can identify that value by navigating to the following url from that browser:

What is my User Agent? (© 2010 - 2017, available at, obtained on April 20, 2017.)


Disclaimer: Please note, any content posted herein is provided as a suggestion or recommendation to you for your internal use. This is not part of the SolarWinds software or documentation that you purchased from SolarWinds, and the information set forth herein may come from third parties. Your organization should internally review and assess to what extent, if any, such custom scripts or recommendations will be incorporated into your environment.  You elect to use third party content at your own risk, and you will be solely responsible for the incorporation of the same, if any.




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