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Home > Success Center > Server & Application Monitor (SAM) > SAM - Knowledgebase Articles > Event messages with non-ASCII characters are incorrectly displayed

Event messages with non-ASCII characters are incorrectly displayed

Created by Tiarnan Stacke, last modified by Rodim Suarez_ret on Apr 17, 2017

Views: 155 Votes: 0 Revisions: 4

Overview

Event messages with non-ASCII characters are displayed incorrectly as a question mark (?) in the Orion Web Console.

Environment

SAM 6.2.4 and earlier

Cause 

This is a bug in the product.

Resolution

SolarWinds recommends upgrading to at least SAM 6.3 where this issue has been resolved.

 

 

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