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Home > Success Center > Server & Application Monitor (SAM) > SAM - Knowledgebase Articles > Down status is not an option when creating an alert

Down status is not an option when creating an alert

Overview

When creating an alert to check for application or component status, the only available options are Up, Unknown, and Unmanaged. Down is not an available option.

Environment

All SAM versions

Cause

Options are generated from the current values in the database. The Down option not being available simply reflects that there are not any Down items at this point in time.

Resolution

You can still manually enter Down into the field and it will work as expected.

 

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