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Home > Success Center > Server & Application Monitor (SAM) > SAM - Knowledgebase Articles > Create an alert when a service is down for more than five minutes

Create an alert when a service is down for more than five minutes

Table of contents

Updated June 16, 2017

Overview

This article describes how to create an alert for when a service is down for more than 5 minutes.

Environment

All SAM versions

Steps

  1. Log in to the Web Console.
  2. Click Settings > Manage Alerts > Add New Alert.
  3. Enter the name of the alert.
  4. Set the following under Trigger Condition:

    I want to alert on: Component
    • The scope of alert: All objects in my environment
    • All child conditions must be satisfied (AND)
    • Component > Component ID (Component Alert) > is equal to > [YourComponenentID]
    • Component > Component Availability > is equal to > Down
    • Condition must exist for more than 5 minutes

 


Note: The Component ID is found in the Application Details page. Click the component, and last digits in the address bar of your Internet browser is the Component ID. Use the Component Name Alerting property if the Component ID is not available.

 

     5.Complete the rest of the Alert Wizard as required

 

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