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Home > Success Center > Server & Application Monitor (SAM) > SAM - Knowledgebase Articles > Connecting to remote server xxx.xxx.xxx.xxx failed with the following error message : The WS-Management service cannot process the request.

Connecting to remote server xxx.xxx.xxx.xxx failed with the following error message : The WS-Management service cannot process the request.

Created by Tiarnan Stacke, last modified by MindTouch on Jun 23, 2016

Views: 2,134 Votes: 0 Revisions: 4

Updated

Overview

 

AppInsight gets the following error during polling or Server Configuration

Connecting to remote server xxx.xxx.xxx.xxx failed with the following error message :
The WS-Management service cannot process the request.
Cannot find the Microsoft.Powershell session configuration in the WSMan:
drive on the xxx.xxx.xxx.xxx computer

Environment

Server and Application Monitor 6.2

Cause 

There is an issue with the WS-Man service on the target server.

Resolution

  1. Open a Powershell Prompt on the target server.
  2. Run the following:
    Register-PSSessionConfiguration -Name Microsoft.PowerShell

 

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