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Home > Success Center > Server & Application Monitor (SAM) > SAM - Knowledgebase Articles > Component status value definitions

Component status value definitions

Table of contents

Updated December 14th, 2017

Overview

This article explains the common status values that a component can return in SAM.

Environment

  • All  SAM versions
  • All Microsoft Windows versions

Detail

 

Up: The resource, application, the node is up. The numerical value is 1.

 

Down:  The resource being monitored by the component is unavailable. The numerical value is 2.

Examples:

  • Windows Service Monitor detects that the service is not running.
  • HTTP Monitor detects that the website is not responding.

 

Warn:  One or more Warn thresholds in the component's settings, has been exceeded.  The numerical value is 3.

Examples: 

  • Windows Service Monitor detects that the service is using CPU% greater than Warn threshold.
  • HTTP Monitor detects that the website's response time is greater than the Warn response time threshold set within the component.

Unlicensed  Licenses used have exceed license limits.  The numerical values is 4

Critical:  One or more Critical thresholds in the component's settings has been exceeded. The numerical value is 14.

Examples: 

  • Windows Service Monitor detects that the service is using CPU% greater than the Critical threshold.
  • HTTP Monitor detects that the website's response time is greater than the Critical response time threshold set within the component.

 

Unknown: The component was unable to assess the status of the resource being monitored.  This is normally due to communication errors or mis-configured settings. The numerical value is 0 or any other value.
Note: View the details page of the application or the component provides additional information regarding the cause of the issue.

 

Unmanaged: This component has been put in maintenance mode and has a status of unmanaged. The component is not being polled while it holds this status. The Numerical value is 8.

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