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Home > Success Center > Server & Application Monitor (SAM) > SAM - Knowledgebase Articles > AppInsight for IIS: The WinRM client received an HTTP status of 502 from the remote WS-Management service

AppInsight for IIS: The WinRM client received an HTTP status of 502 from the remote WS-Management service

Overview

When attempting to run Automatic Configuration on AppInsight for IIS, the following error appears:

Server Configuration Failed

Detailed error information: Connecting to remote server failed with the following error message: The WinRM client received an HTTP status of 502 from the remote WS-Management service.

HTTP 502.PNG

 

 

 

 

 

Environment

SAM v6.2 and later versions

Cause 

There is a proxy redirecting the traffic between the Orion Polling Engine and the IIS Server.

Resolution

  1. Run the following command on the Orion Server and the IIS Server:
    netsh winhttp show proxy
  2. The following will be displayed:
    Current WinHTTP proxy settings:
    Direct access (no proxy server)
  3. If it displays a Proxy, run the following command:
    NOTE: This will remove all proxy settings from the server.
    netsh winhttp reset proxy
  4. Re-run the IIS Configuration.

 

 

 

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