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Home > Success Center > Server & Application Monitor (SAM) > SAM - Knowledgebase Articles > AppInsight for IIS: Polling fails due to a missing certificate.

AppInsight for IIS: Polling fails due to a missing certificate.

Created by Erin Stenzel, last modified by Caroline Juszczak on Aug 03, 2018

Views: 1,058 Votes: 0 Revisions: 3

Overview

 

AppInsight for IIS: Polling fails due to a missing certificate. You receive an error similar to the following: The SSL connection cannot be established. Verify that the service on the remote host is properly configured to listen for HTTPS requests.

Environment

  • Server & Application Monitor (SAM)

Resolution

Manually remove the existing PowerShell listener and re-run the IIS configuration wizard. This process will create a new listener along with the appropriate certificate needed.
 

Instructions for removing a PowerShell listener can be found at: http://powershell.com/cs/media/p/7257.aspx
On the page listed above, search for, Removing the Listener. If the page no longer exists, search the internet for instructions elsewhere.

 

 

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