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Home > Success Center > Server & Application Monitor (SAM) > SAM - Knowledgebase Articles > AppInsight for IIS: Error Code: 16013 Unable to access remote administrator share

AppInsight for IIS: Error Code: 16013 Unable to access remote administrator share

Overview

When setting up Appinsight for IIS, you get Error Code: 16013. Unable to access remote administrator share

Environment

SAM version 6.2 and later

Cause 

This error occurs when attempting to configure AppInsight for IIS.

 

One cause can be an incorrect format in the specification of Local Credentials like the following:

\Administrator

The above can cause it to authenticate by using the Domain Name like DOMAIN\Administrator

Resolution

If trying to authenticate via Local Credentials confirm that Local Credentials on the Target servers have the following format:

.\Administrator

 

To resolve this issue, follow the steps provided on the link below:
https://thwack.solarwinds.com/docs/DOC-177699


To get this tool, click the link below:
http://www.solarwinds.com/register/r...01500000012fZY

 

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