Submit a ticketCall us

AnnouncementsTHWACKcamp 2018 is here

2018 is the seventh year for THWACKcamp™, and once again we’ll be live October 17 – 18 with packed session tracks covering everything from network monitoring and management, to change control, application management, storage, cloud and DevOps, security, automation, virtualization, mapping, logging, and more.

Register for online sessions.

Home > Success Center > Server & Application Monitor (SAM) > SAM - Knowledgebase Articles > AppInsight for Exchange is unable to poll mailboxes

AppInsight for Exchange is unable to poll mailboxes

Updated June 30, 2017

Overview

SAM 6.4 Hotfix 2 addresses an issue where AppInsight for Exchange is unable to poll mailboxes when at least one of them has an invalid WhenChanged property.

Environment

  • SAM 6.4

Cause 

You can identify the issue by the following error message visible in SAM logs: SolarWinds.APM.Probes.CustomPowerShellProbe - Error found in results: Exception setting "LastModified": "Cannot set Column 'LastModified' to be null. Please use DBNull instead."

You may receive this error after installing SAM 6.2 or later

Resolution

In case you encounter the symptoms mentioned above, contact SolarWinds Customer Support.

 

 

 

 

Last modified

Tags

Classifications

Public