Submit a ticketCall us

AnnouncementsFace your biggest database issues head-on

Our new eCourse helps you navigate SQL Server performance blocks by teaching you how to recognize and deal with the three DBA Disruptors: Performance Hog, Blame Shifter, and Query Blocker. Register today to learn how to defend your environment and fend off menacing disruptions.

Register for your free eCourse.

Home > Success Center > Server & Application Monitor (SAM) > SAM - Knowledgebase Articles > AppInsight configuration fails: WinRM cannot complete the operation. Verify that the specified computer name is valid

AppInsight configuration fails: WinRM cannot complete the operation. Verify that the specified computer name is valid

Overview

The following error is received when you configure an AppInsight application:

 

Connecting to remote server X.X.X.X failed with the following error message: WinRM cannot complete the operation. Verify that the specified computer name is valid, that the computer is accessible over the network, and that a firewall exception for the WinRM service is enabled and allows access from this computer.

Environment

SAM 6.2 and later

Cause 

A firewall is blocking the connection.

Resolution

Add a firewall exception so port 5986 is not blocked between the Orion Server and the monitored server.

From SAM server make sure customer able to  Telnet the target server 5986

Last modified

Tags

Classifications

Public