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Home > Success Center > Server & Application Monitor (SAM) > SAM - Knowledgebase Articles > All Alerts are missing from Alert information pages

All Alerts are missing from Alert information pages

Created by Chris Foley, last modified by MindTouch on Jun 23, 2016

Views: 1,185 Votes: 1 Revisions: 7

Overview

When an Orion user goes to Settings > Manage Alerts or any page that contains Web resources that provide Alert information, no Alerts are listed.

Environment

  • Orion Core 2015 or later
  • All Windows versions

Cause 

The user account has an Alert Limitation Category but that category has not been assigned to any Alerts.

Resolution

  1. Log in to the Orion Web Console.
  2. Go to Settings > Manage Accounts.
  3. Select the account to be modified and click Edit.
  4. In the Alerts section, set the Alert Limitation Category to No Limitation.

 

 

  1. Click Submit.

 

 

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