Submit a ticketCall us

WebinarUpcoming Webinar: How Help Desk and Remote Support Pays for Itself

Learn how help desk software can simplify ticketing management, allow you to track hardware and software assets, and accelerate the speed of IT support and service delivery. Gain insights on how remote support tools allow your IT team to maximize their efficiency and ticket resolution by expediting desktop troubleshooting, ultimately helping keep end-users happy and productive.

Register here.

Home > Success Center > Server & Application Monitor (SAM) > Hardware health charts are missing after upgrade from SAM 5.01 to SAM 6.0

Hardware health charts are missing after upgrade from SAM 5.01 to SAM 6.0

Overview

This article provides brief information on Hardware health charts are missing after upgrade from SAM 5.01 to SAM 6.0.

The following error occurs:

"The file '/Orion/APM/Resources/Hardware/HardwareHealthChartsWithTabs.ascx' does not exist"

Environment

SAM version 5.01

Resolution

The workaround  is to remove the resource after the upgrade and then add the new Custom Object Resource with the Hardware health object resource.
 

Last modified

Tags

Classifications

Public