Submit a ticketCall us

Announcing NCM 7.7
With NCM 7.7, you can examine the rules that make up an access control list for a Cisco ASA device. Then you can apply filters to display only rules that meet the specified criteria, order the rules by line number or by the hit count, and much more.
See new features and improvements.

Home > Success Center > Server & Application Monitor (SAM) > Hardware alert variables returning incorrect data

Hardware alert variables returning incorrect data

Created by Interspire Import, last modified by Aileen de Lara_ret on Dec 01, 2016

Views: 52 Votes: 1 Revisions: 12

Overview

The following variables are not returning the proper information:

  • ${APM_HardwareAlertData.Manufacturer}
  • ${APM_HardwareAlertData.Model}
  • ${APM_HardwareAlertData.ServiceTag}

Environment

All SAM versions

Resolution

This is a workaround:

For alerts that are created with APM: Hardware Sensor. It is necessary to replace the macros mentioned above with custom SQL variables. For example,

${SQL:Select Manufacturer from APM_HardwareInfo where NodeID = ${NodeID}}

 

Last modified
19:50, 30 Nov 2016

Tags

Classifications

Public