Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Server & Application Monitor (SAM) > Export Web Based Reports from SAM 6.1

Export Web Based Reports from SAM 6.1

Table of contents
Created by Riggs Clough, last modified by Steven Bansil_ret on Jul 14, 2016

Views: 7 Votes: 0 Revisions: 2

Updated: July 14, 2016

Overview

This article overviews how to Export Web based reports in 6.1/6.1.1 (where the Import/Export button is not available).

 

Environment

  • SAM version 6.1
  • SAM version 6.1.1

Steps

To Export:

  1. Open Database Manager or SQL Management Studio.
  2. Connect to Orion server.
  3. Select report which you need to export. For example: SELECT definition from [dbo].[ReportDefinitions] where reportid=129.
  4. Copy text from the "definition" column, to the clipboard (Ctrl + C).
  5. Open a notepad and paste the contents into that.
  6. Save this as a .xml file, make sure to also select UTF-8 encoding.

 

To Import:

  1. Open the following URL (replace the host-name with your Orion server Web Console name): http://host-name/Orion/Reports/import.aspx
  2. Select the file you exported.
  3. Click Import.

 

 

Last modified
22:46, 13 Jul 2016

Tags

Classifications

Public