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Home > Success Center > Server & Application Monitor (SAM) > Error setting prompt (PS1)

Error setting prompt (PS1)

Overview

This article provides brief information and steps to resolve the error in setting prompt PS1.

Environment

All SAM versions

Cause

The Linux/Unix Script monitor waits for a prompt two seconds after a SSH connection and sometimes this delay is not long enough.

Resolution

Increase the value of the delay.

 

Warning: SolarWinds strongly recommends that you only edit the given file. Any additional modifications may result in system performance issues or may create an error state.

1.  Go to C:\Program Files (x86)\SolarWinds\Orion\APM\ Copy solarWinds.APM.Probes.dll.config to desktop as a backup. 

 

2. Open to C:\Program Files (x86)\SolarWinds\Orion\APM\SolarWinds.APM.Probes.dll.config in a text editor. 

 

3. Locate the following line:

<linuxscriptsettings promptwait="2" columncount="200" temporaryscriptfilenameprefix="APM_"/>

 

4. Change the value of PromptWait from 2 to 10.

<linuxscriptsettings promptwait="10" columncount="200" temporaryscriptfilenameprefix="APM_"/>

 

5. Restart the SolarWinds Orion service for the changes to be applied. 

 

 

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