Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > Server & Application Monitor (SAM) > Error: The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter http:// www.solarwinds.com/2007/08/APM:GetApplicationForEditResult.

Error: The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter http:// www.solarwinds.com/2007/08/APM:GetApplicationForEditResult.

Updated October 5, 2016

Overview

When editing any AppInsight application, an error similar to the following appears:

Error: The formatter threw an exception while trying to deserialize the message: There was an error while trying to deserialize parameter http://www.solarwinds.com/2007/08/AP...nForEditResult. The InnerException
message was 'Invalid enum value 'VisibleAsContainer' cannot be deserialized into type 'SolarWinds.APM.Common.Models.ComponentVisibilityMode'. Ensure that the neccessary enum values are present and are marked with EnumMemberAttribute attribute if the type has DataContractAttribute attribute.'. Please see
InnerException for more details.

Environment

SAM 6.0 and later

Cause 

There are permissions issue on the Orion Server with DLLs that Orion Services and the Orion Website rely on.

Resolution

Use the Orion Permission Checker Tool to repair the permissions on the Orion Server and any Additional Webserver and Additional Polling Engines if present

 

Last modified
17:15, 4 Oct 2016

Tags

Classifications

Public