Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Server & Application Monitor (SAM) > ERROR SolarWinds.APM.BusinessLayer.ApplicationJobManager - Refreshing application 5 failed

ERROR SolarWinds.APM.BusinessLayer.ApplicationJobManager - Refreshing application 5 failed

Created by Tiarnan Stacke, last modified by Caroline Juszczak on May 05, 2017

Views: 61 Votes: 0 Revisions: 3

Updated

Overview

When attempting to poll SNMP Component Monitors on a node which is polled via SNMPv3, the following error is displayed:

ERROR SolarWinds.APM.BusinessLayer.ApplicationJobManager - Refreshing application 5
failed: System.InvalidOperationException: There was an error generating the
XML document. ---> System.InvalidOperationException: Instance
validation error: '4' is not a valid value for
SolarWinds.APM.Common.Models.SNMPv3PrivacyType.

Environment

SAM v6.2, v6.2.1, v6.2.2, v6.2.3

Cause 

This is a known issue with no workaround.

Resolution

It is recommended to upgrade to SAM v6.2.4 or later version.

 

Last modified
14:44, 5 May 2017

Tags

Classifications

Public