Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > Server & Application Monitor (SAM) > Down status is not an option when creating an alert

Down status is not an option when creating an alert

Overview

When creating an alert to check for application or component status, the only available options are Up, Unknown, and Unmanaged. Down is not an available option.

Environment

All SAM versions

Cause

Options are generated from the current values in the database. The Down option not being available simply reflects that there are not any Down items at this point in time.

Resolution

You can still manually enter Down into the field and it will work as expected.

 

Last modified
21:36, 30 Nov 2016

Tags

Classifications

Public