Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Server & Application Monitor (SAM) > Database files show incorrect volume usage in AppInsight for Exchange

Database files show incorrect volume usage in AppInsight for Exchange

Created by Tiarnan Stacke, last modified by MindTouch on Jun 23, 2016

Views: 27 Votes: 0 Revisions: 4

Overview

This article describes the issue when the database files show incorrect volume usage under the Database Details page for AppInsight for Exchange Databases.

Environment

SAM version 6.1 +

Cause 

This issue occurs when the Database File reports that it's stored directly on the drive rather than on the mount point.

Resolution

  1. Open the Orion Web Console.
  2. Go to Settings > Manage Nodes.
  3. Find the node which has the problematic AppInsight for Exchange assigned.
  4. Lists resources on that node.
  5. Add all of the Mount Points into monitoring.

 

Last modified
02:49, 23 Jun 2016

Tags

Classifications

Public