Hide this message
Looking to compare latest NPM features with previous versions of NPM?
The NPM new feature summary offers a comparison of new features and improvements offered with this release.
Updated June 1, 2016
This article provides brief information and steps to resolve the following error:
Connection Timeout: job cancelled by scheduler
All SAM versions
The error is caused by either of the following:
Note: Resolution 1 and 2 are to be performed on the Target system, not the system hosting the SAM installation or the Additional Poller installation.
Warning: SolarWinds strongly recommends that you create a backup of your registry. The following procedure can create permanent changes on your registry.
Go through all of the currently assigned applications and remove any that are failing as down or unknown. If you don't want to remove them figure out why they are failing and resolve it. Failures and unknown components take much much longer to process because the scheduler has to wait for the timeout before it finally gives up.