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Home > Success Center > Server & Application Monitor (SAM) > Connecting to remote server (servername) failed with the following message:  Object reference not to an instance of an object (etc)

Connecting to remote server (servername) failed with the following message:  Object reference not to an instance of an object (etc)

Created by Robert Stidman, last modified by MindTouch on Jun 23, 2016

Views: 1,595 Votes: 0 Revisions: 4

Overview

After updating the exchange servers, all appinsights show the following error in application details pane:

 

Connecting to remote server (servername) failed with the following message:  Object reference not to an instance of an object (etc).

Environment

SAM 6.2 and later

Cause 

This is because of the PS script.

Resolution

  1. Open the application details page for the AI application.
  2. Click Edit application.
  3. Click Configure server.
  4. Wait for it to complete and then click Submit

 

Note: Repeat for each unknown AI instance.

Last modified

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Public