Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > Server & Application Monitor (SAM) > Configure Windows SMTP monitor to accept localhost when switching to Orion agent polling in SAM

Configure Windows SMTP monitor to accept localhost when switching to Orion agent polling in SAM

Updated 1-6-2017

Overview

When switching from agentless polling to Orion agent polling in SAM, verify the Windows SMTP server is properly configured. The SMTP server must accept connections from localhost for Orion agent monitoring. If SMTP is not configured correctly, you may receive an unhandled exception error. For example, you may receive the error "Unhandled exception. WeOnlyDo.Exceptions.SSH.InvalidStateException: Invalid state. Connect first."

Environment

  • SAM
  • Orion agent
  • Windows SMTP

 

Cause 

Windows SMTP must be configured to accept connections from localhost for Orion agent monitoring.

 

Resolution

  1. Verify Windows SMTP is set to accept connections from localhost.
  2. Change from agentless monitoring to Orion agent monitoring. For details on configuring Orion agents, see this guide.

 

 

 

 

Last modified
16:34, 2 Mar 2017

Tags

Classifications

Public