Submit a ticketCall us

Get a crash course on Network Monitoring delivered right to your inbox
This free 7-day email course provides a primer to the philosophy, theory, and fundamental concepts involved in IT monitoring. Lessons will explain not only how to perform various monitoring tasks, but why and when you should use them. Sign up now.

Home > Success Center > Server & Application Monitor (SAM) > Collect Application Monitor logs

Collect Application Monitor logs

Table of contents

Updated January 25, 2017

Overview

This article is a step-by-step procedure on how to get Application Monitor logs from the Orion server.

Environment

All SAM versions

Steps

  1. Open the settings page for the Application Monitor that you are having issues with.
  2. Go to the Advanced section and set Debug logging to ON.
  3. Click Save and Continue working.
  4. Select the component(s) within the application and click test.
  5. Compress the following directory from the system hosting the polling engine the node is assigned to and email to SolarWinds support: 
    C:\ProgramData\Solarwinds\Logs\APM\ApplicationLogs\AppId[##]\
    Where [##] is the internal ID of the application, as seen in the browser's address bar when viewing the application's settings.

 

Last modified
16:43, 24 Jan 2017

Tags

Classifications

Public