Submit a ticketCall us

Webinar: Web Help Desk for HR, Facilities and Accounting Departments
This webinar will focus on use cases for HR, Facilities and Accounting.

Having a unified ticketing and asset management system for all the departments in your company can provide end-users with a seamless experience and make things easier for your IT team. Yet, with different business tasks and objectives, many departments don’t fully understand the capabilities of Web Help Desk and how the software can be customized for effective use in their departments.
Register Now.

Home > Success Center > Server & Application Monitor (SAM) > Application appears as critical status but availability is 100%

Application appears as critical status but availability is 100%

Table of contents
Created by Shawnda Recksiedler, last modified by MindTouch on Jun 23, 2016

Views: 20 Votes: 0 Revisions: 4


This article provides brief information on SAM application status reflecting as critical/warning, but availability is at 100%.

No errors are listed.


All SAM versions


The critical and warning threshold values may warn of a potential problem before it occurs. This is similar to node monitoring where a volume may reach a critical threshold when disk is 95% full. Therefore it's not down, but probably needs attention. We consider this a critical status.

This is similar to application monitors, however the out of the box thresholds are not a one size fits all. Some of the thresholds need to be modified for some environments.

Check which monitors are showing critical or warning status and decide if the threshold is appropriate for your environment or if any action needs to be taken on the alerting application.




Last modified
02:46, 23 Jun 2016