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Home > Success Center > Server & Application Monitor (SAM) > AppInsight for IIS error: Unable to create wsMan listener (Error code: 16024)

AppInsight for IIS error: Unable to create wsMan listener (Error code: 16024)

Overview

This article provides brief information and steps to resolve the following AppInsing for IIS error:

Unable to create wsMan listener (Error code: 16024)

Environment

All SAM versions

Resolution

Ensure the correct SPNs (Service Principal Names) are added.
Note: Microsoft Windows Server Support Packs may have the correct SPNs upon installation.
Important:
If SPNs are already mapped for different user account, you should remove the SPNs before running WinRM.

 

Examine the SPNs using the List option:

1. From a PowerShell command line, enter the following:

setspn.exe -L server1

Here you can examine the list to see which SPNs are missing. (For example: HTTP)

 

2. If HTTP is missing, add the HTTP option for the target server by entering the following command:

setspn.exe -A HTTP/Server1 Server1 and setspn.exe -A HTTP/Server1.cz Server1

 

See the following for more information:

 

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