Submit a ticketCall us

Solarwinds & Cisco Live! Barcelona
Join us from the 29th of January to the 2nd of February at Cisco Live 2018 in Barcelona, where we will continue to show how monitoring the network with SolarWinds will keep you ahead of the game. At our booth (WEP 1A), we will demonstrate how SolarWinds network solutions can help. As a bonus, we are also hosting a pre-event webinar - Blame the Network, Hybrid IT Edition with our SolarWinds Head Geek™, Patrick Hubbard on January 24th - GMT (UTC+0): 10:00 a.m. to 11:00 a.m. There's still time to RSVP.

Home > Success Center > Server & Application Monitor (SAM) > AppInsight for IIS: The WinRM client received an HTTP status of 502 from the remote WS-Management service

AppInsight for IIS: The WinRM client received an HTTP status of 502 from the remote WS-Management service

Overview

When attempting to run Automatic Configuration on AppInsight for IIS, the following error appears:

Server Configuration Failed

Detailed error information: Connecting to remote server failed with the following error message: The WinRM client received an HTTP status of 502 from the remote WS-Management service.

HTTP 502.PNG

 

 

 

 

 

Environment

SAM v6.2 and later versions

Cause 

There is a proxy redirecting the traffic between the Orion Polling Engine and the IIS Server.

Resolution

  1. Run the following command on the Orion Server and the IIS Server:
    netsh winhttp show proxy
  2. The following will be displayed:
    Current WinHTTP proxy settings:
    Direct access (no proxy server)
  3. If it displays a Proxy, run the following command:
    NOTE: This will remove all proxy settings from the server.
    netsh winhttp reset proxy
  4. Re-run the IIS Configuration.

 

 

 

Last modified

Tags

Classifications

Public