Submit a ticketCall us

AnnouncementsWeb Help Desk Integrations eCourse

Looking to reduce response times? Sign up for our eCourse to learn how integrating Web Help Desk with Dameware Remote Support, Network Configuration Manager, Network Performance Monitor, and Server & Application Monitor can improve communication efficiencies.

Register here.

Home > Success Center > Server & Application Monitor (SAM) > AppInsight for IIS: Polling fails due to a missing certificate.

AppInsight for IIS: Polling fails due to a missing certificate.

Created by Erin Stenzel, last modified by MindTouch on Jun 23, 2016

Views: 1,027 Votes: 0 Revisions: 2

Overview

 

AppInsight for IIS: Polling fails due to a missing certificate. You receive an error similar to the following: The SSL connection cannot be established. Verify that the service on the remote host is properly configured to listen for HTTPS requests.

Environment

  • Server & Application Monitor (SAM)

Resolution

Manually remove the existing PowerShell listener and re-run the IIS configuration wizard. This process will create a new listener along with the appropriate certificate needed.
 

Instructions for removing a PowerShell listener can be found at: http://powershell.com/cs/media/p/7257.aspx
On the page listed above, search for, Removing the Listener. If the page no longer exists, search the internet for instructions elsewhere.

 

 

Last modified

Tags

Classifications

Public