Submit a ticketCall us

Announcing NPM 12.2
With NPM 12.2 you can monitor your Cisco ASA firewalls, to monitor VPN tunnels for basic visibility and troubleshooting tunnels. NPM 12.2 also uses the SolarWinds Orion Installer so you can easily install and upgrade one or more Orion Platform products simultaneously.
See new features and improvements.

Home > Success Center > Server & Application Monitor (SAM) > AppInsight for Exchange is unable to poll mailboxes

AppInsight for Exchange is unable to poll mailboxes

Updated June 30, 2017

Overview

SAM 6.4 Hotfix 2 addresses an issue where AppInsight for Exchange is unable to poll mailboxes when at least one of them has an invalid WhenChanged property.

Environment

  • SAM 6.4

Cause 

You can identify the issue by the following error message visible in SAM logs: SolarWinds.APM.Probes.CustomPowerShellProbe - Error found in results: Exception setting "LastModified": "Cannot set Column 'LastModified' to be null. Please use DBNull instead."

You may receive this error after installing SAM 6.2 or later

Resolution

In case you encounter the symptoms mentioned above, contact SolarWinds Customer Support.

 

 

 

 

Last modified
06:52, 30 Jun 2017

Tags

Classifications

Public