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Home > Success Center > Server & Application Monitor (SAM) > AppInsight configuration fails: WinRM cannot complete the operation. Verify that the specified computer name is valid

AppInsight configuration fails: WinRM cannot complete the operation. Verify that the specified computer name is valid

Overview

The following error is received when you configure an AppInsight application:

 

Connecting to remote server X.X.X.X failed with the following error message: WinRM cannot complete the operation. Verify that the specified computer name is valid, that the computer is accessible over the network, and that a firewall exception for the WinRM service is enabled and allows access from this computer.

Environment

SAM 6.2 and later

Cause 

A firewall is blocking the connection.

Resolution

Add a firewall exception so port 5986 is not blocked between the Orion Server and the monitored server.

From SAM server make sure customer able to  Telnet the target server 5986

Last modified
18:02, 23 Nov 2016

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Public