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Home > Success Center > Server & Application Monitor (SAM) > Alerts are resolving values to SWMacroProcessor

Alerts are resolving values to SWMacroProcessor

Created by Chris Foley, last modified by MindTouch on Jun 23, 2016

Views: 713 Votes: 0 Revisions: 3

Overview

When receiving Alerts from Orion, some of the variables are incorrectly resolved.  As a result, instead of seeing the actual value such as the Application Name, you see SWMacroProcessor.

Environment

SAM 6.x

Cause 

The variable is being used within an Alert that does not support it or an invalid variable is being used.

Resolution

  1. Verify the "I want to alert on" setting on on the Alert's Trigger Conditions tab.
  2. Verify the Alert Variables within the Alert Actions.
  3. Make sure all Alert Variables are for the item the Alert is based on.  

See SolarWinds SAM Alerts page in the SAM Admin Guide for a list of all supported Variables for Alerts based on Applications and Alerts based on Components:

 

 

Last modified
02:42, 23 Jun 2016

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