Submit a ticketCall us

Bridging the ITSM Divide
Integrated help desk and remote support software for faster resolution

Join us on Wednesday, November 29, 2017 at 11 a.m. CT, as we discuss the benefits of effectively integrating your help desk software with remote support solutions to help increase the efficiency of IT administration, improve communication, and decrease mean time to resolution (MTTR) for IT issues of all sizes. This directly impacts end-user satisfaction and your business’ bottom line. Register Now.

Home > Success Center > Server & Application Monitor (SAM) > Agent vs Agentless on "Edit Application Monitor" page

Agent vs Agentless on "Edit Application Monitor" page

Table of contents
Created by Riggs Clough, last modified by MindTouch on Jun 23, 2016

Views: 315 Votes: 0 Revisions: 4

Overview

This article provides an overview on the difference between the "Preferred Polling Method" options under the Advanced section of the "Edit Application Monitor" page.

Environment

SAM 6.2 or later

Detail

  • Agent
    • This will try to leverage the same agent to perform the application polling.
    • If you are not monitoring the parent node with an agent, it will automatically poll this application as agentless (Even if it shows Agent selected).
  • Agentless
    • This will ignore the agent polling, and use the specific monitor's preferred way of polling (WMI, RPC, etc...).

 

Last modified

Tags

Classifications

Public